Human Tower Avenida La Capilla 101 local 1413, San Salvador

Dr. Ricardo Ernesto Romero
General Adult Psychiatry
Psychiatrician of Children and Adolescents

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Privacy policy

We believe in the integration of medical science with empathy, providing a safe, reliable and human space where people can transform their well-being and achieve their best version.

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Telephone: + (503) 2221-0444

In Best Self El Salvador (hereinafter, "the Clinic," "we" or "our"), we value the privacy of our patients, visitors and users. This Privacy Policy describes how we collect, use, store and protect your personal information when you visit our website bestselfelsalvador. com or use our services. By accessing our website, you accept the practices described in this Policy.

1. Information we collect

1.1 Personal information

We can collect personal information that you provide directly through contact forms, query records or when you schedule an appointment. This information may include, but is not limited to:

  • Full name
  • E-mail
  • Telephone number
  • Medical information provided by the patient during consultations or sessions
  • General address or location (if necessary to schedule visits or services)

1.2 Non-personal information

We can also collect non-personal information related to your interaction with our website, such as:

  • IP address
  • Browser type
  • Pages visited
  • Time of stay on the site
  • Cookies and similar technologies

2. Use of information

The information collected is used for the following purposes:

  • Manage and schedule medical appointments and consultations.
  • Answer questions, comments or requests for information.
  • Provide quality medical care and follow-up to patients.
  • Improve the functionality of our website and the user experience.
  • To comply with applicable legal and regulatory requirements.

3. Dissemination of information to third parties

Best Self El Salvador does not share, sell or rent personal information to third parties, except in the following cases:

  • When necessary to provide a requested service, such as coordination with other medical professionals under the consent of the patient.
  • Where required by law or in response to legal requests, such as in compliance with a court summons, regulation or government request.
  • To protect the rights, property or safety of the Clinic, our patients or the public.

4. Protection of your information

We are committed to protecting the personal information we collect. We use reasonable technical, administrative and physical security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction.

5. Use of cookies

Our website uses cookies and similar technologies to improve user experience. Cookies are small files that are stored on your device while browsing our site. These allow us:

  • Remember your preferences in future visits.
  • Analyze website traffic to improve our services.

You may choose to refuse the use of cookies in your browser settings, but this may limit some site features.

6. Links to third-party websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these sites. We recommend you read the privacy policies of any external website you visit.

7. User rights

You have the right to:

  • Access, update or correct your personal information in our records.
  • Request the removal of your personal information, except in cases where the law requires us to retain it.
  • Oppose the processing of your personal information under certain circumstances.

To exercise these rights, you can contact us using the data provided in the "Contact" section.

8. Changes in this Privacy Policy

We reserve the right to change this Privacy Policy at any time. The changes will be published on this page with the date of the last update. We recommend periodic review of this Policy to be aware of any changes.

9. Contact

If you have questions or concerns about this Privacy Policy or how we handle your personal information, you can contact us through: email: info @ bestselfeldierra.com

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We strengthen family relationships and help patients explore emotional conflicts.

Contact us

Human Tower Avenida La Capilla 101 local 1413, San Salvador, El Salvador

Monday to Friday from 9: 00 AM to 6: 00 PM
Saturdays from 8: 00 AM to 12: 00 PM

Cellular: + (503) 7758-6355